Privacy Policy

🔐 Privacy Policy – Siwa Genuine Parts

Effective Date: [08-09-2025]

At Siwa Genuine Parts, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

📥 Information We Collect

You can browse most sections of our website without revealing personal information. However, when you register, place an order, or interact with certain features, we may collect the following types of data:

1. Personal Information

  • Name, email address, phone number

  • Shipping and billing address

  • Payment information (card/bank details)

2. Browsing Behavior

We may automatically track certain information about your visit:

  • Referring and exit URLs

  • IP address, browser type

  • Device and usage behavior

This data helps us understand user behavior and improve our services.

3. Cookies

We use cookies to:

  • Analyze webpage flow

  • Measure marketing effectiveness

  • Enhance your shopping experience

You can accept or decline cookies in your browser settings. Please note that some features may not function properly if cookies are disabled.

🛒 When You Purchase from Us

If you choose to make a purchase, we collect additional information, such as:

  • Order history

  • Payment details (e.g., credit/debit card info)

  • Delivery tracking details

This information is used to process your order and offer support.

💬 Communication and User Interaction

If you:

  • Post on our forums or review sections

  • Send us emails or other correspondence

  • Interact via chat or customer service

We may retain this information to provide support, resolve disputes, or improve our platform.

🔄 Use & Sharing of Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate order updates, offers, and promotions

  • Improve our website, products, and services

  • Comply with legal requirements

We do not sell, rent, or trade your personal information to third parties for unknown or marketing purposes.

We may share your data with trusted service providers or partners (e.g., payment gateways, logistics companies) to help fulfill your order or improve service.

🔒 Data Security

We follow industry-standard security measures, including:

  • Secure servers

  • Encrypted payment gateways

  • Access control and authentication protocols

While we strive to protect your personal data, no method of transmission over the internet is 100% secure.

🔗 External Links

Our website may contain links to third-party sites. These sites are governed by their own privacy policies, and we are not responsible for their content or data practices. We recommend reviewing their policies before submitting personal data.

❌ Opt-Out Options

You can opt out of:

  • Marketing emails or SMS

  • Newsletters and promotional messages

To unsubscribe, use the link in the communication or contact us at [info@siwaeshop.com].

✅ Consent

By using our website and providing your information, you consent to:

  • The collection and use of data as outlined in this Privacy Policy

  • Communication from us regarding your orders, services, or promotions

🔄 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. All updates will be posted on this page, and we encourage you to review it periodically.

🧾 Data Removal Requests

If you wish to delete your account or personal data from our systems, please email us at:

📧 info@siwaeshop.com